Terms of Service
Last updated: February 13, 2026
Acceptance
By using Call Charlie ("the directory"), you agree to these terms. If you don't agree, don't use the directory. I may update these terms — continued use after changes means you accept them.
What Call Charlie Is
Call Charlie is a contractor directory for the state of Florida. It displays publicly available license information from the Florida Department of Business and Professional Regulation (DBPR) alongside user-submitted business profiles and third-party review data.
Accuracy of Information
License data comes from DBPR public records. I make reasonable efforts to keep it current, but I do not guarantee accuracy, completeness, or timeliness. Always verify license status directly with DBPR at myfloridalicense.com before hiring any contractor.
Public Record Scores (P.R.S.) are algorithmic calculations based on public data. They are informational only and do not constitute endorsements, recommendations, or guarantees of quality.
No Endorsement
Listing on Call Charlie does not constitute endorsement. I do not vet, screen, or guarantee any contractor's work quality, reliability, insurance status, or bonding. Hiring decisions are your sole responsibility.
Contractor Accounts
Contractors may claim their profile and provide additional information. By claiming a profile, you represent that:
- You are authorized to represent the business listed
- Information you provide is accurate and current
- You hold an active, valid Florida license for the trade claimed
- You will not misrepresent your qualifications, reviews, or credentials
I reserve the right to suspend or remove any profile that contains false or misleading information.
Subscriptions and Payments
Free listings are free forever. Paid features (when available) are billed monthly via Stripe. You can cancel anytime — cancellation takes effect at the end of the current billing period. No refunds for partial months.
Prohibited Conduct
- Submitting false license information or impersonating a licensed contractor
- Manipulating reviews, ratings, or Public Record Scores
- Scraping, crawling, or bulk downloading directory data beyond normal use
- Using the directory for spam, harassment, or illegal purposes
- Attempting to interfere with the directory's operation or security
Intellectual Property
The Call Charlie name, logo, Know Your Contractor™, P.R.S., and LNN Search are property of Call Charlie Holdings LLC. DBPR license data is public record and not proprietary. The directory's design, code, scoring algorithms, and original content are protected by copyright.
Limitation of Liability
Call Charlie is provided "as is." To the maximum extent permitted by law, Call Charlie Holdings LLC is not liable for any damages arising from your use of the directory, reliance on information displayed, or interactions with contractors found through the directory.
Indemnification
You agree to indemnify Call Charlie Holdings LLC against any claims, damages, or expenses arising from your use of the directory or violation of these terms.
Governing Law
These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Broward County, Florida.
Contact
Call Charlie Holdings LLC
Fort Lauderdale, FL
Email: charlie@callcharlie.io
Phone: (561) 862-3279